Installed Acrobat: C:\Program Files (x86)\Adobe\Acrobat DC\Acrobat\Acrobat.exe SysInfo 'Generate System Report' in Help menu, Adobe Acrobatĭefault Browser: C:\Program Files\Internet Explorer\iexplore.exe This error seems to be very common, and has been for years, particularly with Brother printers. Running Windows 7 Professional SP 1 (64 bit). Using Brother MPC-L8900CDW with latest firmware If i hit cancel then nothing happens and i can close acrobat as it says scanning is still in process. I have waited for up to an hour and nothing happens. This dialogue box stays up unless i hit cancel. Multiple times, exactly the same message as reported in the original message here: Disabling optimise image doesn't work either. Tried 'Repair Installation', rebooting etc. I am having exactly the same problem, so frustrating. Any help correcting this is very much appreciated! I hope that this is helpful information for your developers. Scanning is a critical function and it seems that it occurred in the most recent Acrobat update. I turned off and turned on my printer/scanner several times as well. I have run the repair function on Acrobat and rebooted my laptop several times.
If I choose "OK" I will grow old waiting for it. If I choose "Learn more" it takes me to the page If I hit the "Cancel" button and try to do anything with Acrobat, it tells me "This operation is not allowed, since scanning is in progress." and I can choose "Learn more" or "OK". It scans the entire stack of documents in the scanner feed and then gives me an endless "Processing 1 of 1.", "Optimizing." message and the only button is "Cancel". I am using the "File/Create/PDF from scanner" sequence. I am using a Brother MFC-L2710DW Series Printer via WiFi. I am running on a Lenovo laptop with 32Gb RAM and the following Windows:
I also have Acrobat Pro DC, version 2020.009.20063. Epson software freeze at connecting NO VIRUSES ETHER.This seems to be a very recent problem.
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